Returns & Exchanges
At Tori Richard, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges of unworn, unwashed, and unaltered merchandise within 30 days of the original purchase date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid USPS shipping label provided at the end of the return process and secure it to your package.
Pack and Ship
Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized USPS location.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 7-10 business days for the refund to be credited back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing